Help

Tutorials

  • How to manage Store Currencies

    You can create new currencies and exchange rates for your store. This gives you a great deal of flexibility that allows customers to see prices in the currency of their choice. This tutorial will explain how to add and edit currencies.

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  • How to change Store Themes

    Auctiva Commerce has a variety of store themes that you can apply to your store. This tutorial will show you how to change the store theme for a Classic theme.

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    NOTE: If you are using a Store Designer Theme these instructions do not apply to you. Use this tutorial if you are using a Store Designer Theme.

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  • How to set up Taxes

    Taxes are an important factor in setting up your Auctiva Commerce store. This tutorial will show you how to add a tax code and tax rules to sales and shipping transactions.

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  • An introduction to Users and User Groups

    Auctiva Commerce will organize your customers and business associates into user groups that enable you to give users administration privileges or choose which customers get special deals and store features. This tutorial will explain what users and user groups are and how you can put them to use in your store.

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  • An introduction to Payment Gateways

    Auctiva Commerce provides a safe way to automatically complete payment transactions with the Payment Gateway feature. When you use a payment gateway, you'll be able to automate a variety of payment methods that ultimately decreases the amount of time and effort you'll spend processing an order.

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  • How to add Product Options

    Auctiva Commerce allows you to define one or more unique options for a product. These options are presented to customers when they are purchasing a product. For example, if you are selling clothing, you may offer selections in both color and size. This tutorial will show you how to create a comprehensive set of variants for a given product.

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  • How to create a Kit

    Auctiva Commerce allows you to assemble one or more products into kits. For example, a basic handyman toolset would include a hammer, screwdriver, and pliers. A kit is created by first defining the types of components in the kit (for example, a screwdriver), and then associating the components to specific products (for example, a yellow, red, or black screwdriver). This tutorial will show you how to multiple products into a kit, and how to give customers flexibility in creating a custom kit.

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  • How to add a Product Coupon

    A product coupon allows a customer to get discounts on items. You can limit the product coupon usage by selected user groups, date ranges, products, a minimum quantity purchased and by the number of product coupon uses. This tutorial will show you how to add a product coupon to your Auctiva Commerce store.

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  • How to add an Order Coupon

    An order coupon allows a customer to get discounts for an order. You can limit the coupon usage by selected user groups, date ranges, a minimum purchase amount, certain products and by the number of uses. This tutorial will show you how to add an order coupon to your Auctiva Commerce store.

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  • An introduction to Automated Email Notifications

    Your Auctiva Commerce store automatically sends email messages to customers and vendors to notify them on the many different stages of an order. This tutorial will explain which email notifications are automated and why they are sent.

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  • How to change the Email Settings

    This tutorial will explain what the email settings are and how to change them.

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  • An introduction to Customer Email Lists

    The Customer Email Tool in Auctiva Commerce can help keep your customers informed and coming back to your store. This tutorial will explain what an email list is and how you can add an email list that customers can join. You will also learn how to send a simple message to your email list.

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